1. iPad and iPhone
1.1. Google Chrome on iOS
The iOS operating system has strict security protocols that separate hardware access (like the microphone) into system-level and browser-level permissions. If a system request for access was once denied or dismissed, the mobile version of Chrome does not have a built-in setting to quickly change this permission directly on the page. To restore access, you need to reset the restrictions at both the operating system and browser levels.
Step 1. Granting access at the operating system level
This action is performed in the device settings, not the browser. It gives Chrome the basic right to request the use of your tablet's microphone.
Minimize the browser and open the standard Settings app on your device (the gear icon).
Scroll down the list of apps, find Chrome, and select it.
Find the Microphone item and toggle the switch to the ON position (it should turn green). Without this, no website in the browser will be able to access audio resources.
Step 2. Refreshing permissions for the website
Since an open tab remembers the previous system denial, simply refreshing the page is not enough. You need to completely restart the session for this specific address.
Copy the link to the current page in the address bar (tap the address and select Copy) so you don't lose your place.
Close the current tab with the website by tapping the X.
Open a new blank tab, paste the copied link, and go to it.
Press the microphone activation button on the website - the tablet will now show the pop-up request window again, where you should select Allow.
Step 3. Using Incognito mode (alternative method)
This mode allows you to bypass any previously saved denials or blocks, as the browser starts with a "clean slate".
In Chrome, tap the three dots in the corner and select New Incognito Tab.
Paste the website link into the address bar and go to it.
Since this mode doesn't use your saved data, you will need to log in to the service again: enter your phone number and the one-time password.
After logging in, tap the microphone button - the system is guaranteed to issue an access request where you should tap Allow.
1.2. Safari on iOS
The built-in Safari browser is deeply integrated with the iOS operating system, so permission management is organized differently here. You can restore microphone access directly from the address bar menu without closing the tab.
Step 1. Configuring permissions via the address bar
Open the desired page and tap the "aA" icon on the left side of the address bar.
In the menu that appears, select "Website Settings".
Find the "Microphone" parameter and set it to "Allow".
Tap "Done" and refresh the page.
Step 2. Checking global Safari settings
If the first method didn't help, check the system restrictions for the browser itself in the tablet settings.
Open the Settings app on your device and go to the Safari section.
Scroll down to the "Settings for Websites" block and select "Microphone".
Set the parameter to "Allow".
Return to the browser and reactivate the microphone on the website.
Step 3. Resetting data for a specific website
The iOS system allows you to specifically delete data (cookies and cache) for only one resource, forcing the browser to forget any previously set denials.
In your device Settings, go to Safari → Advanced → Website Data.
Find your service's address using the search bar and delete it by swiping the row to the left.
Return to the website, log in again, and tap Allow when the new system request appears.
2. Apple Computers (Mac / macOS)
On Apple computers, solving microphone issues always begins with checking global system settings, as browsers cannot physically access the hardware without system-level permission.
Step 1. macOS System Settings (General Action)
Click the Apple logo in the top corner and select System Settings.
Go to Privacy & Security → Microphone.
Enable the toggle next to your browser (Chrome or Safari). If the browser isn't in the list, it means it hasn't requested system-level access yet.
2.1. Google Chrome on macOS
In the desktop version of Chrome, permission management is available directly through the address bar.
Step 2. Configuring website permissions in Chrome
Click the settings icon (sliders or lock) to the left of the link in the address bar.
Toggle the Microphone switch to the ON position.
Refresh the page (Cmd + R) for the changes to take effect.
2.2. Safari on macOS
In Safari for computers, access settings for each website are placed in a separate browser parameters section.
Step 2. Configuring website permissions in Safari
In the top menu, select Safari → Settings.
Go to the Websites tab and select Microphone in the left column.
Find your website in the list on the right and set the value to Allow.
Refresh the website page.
3. Windows Computers
In Windows, microphone access can be blocked globally in the privacy settings. If this is the case, the browser won't even see your recording device.
Step 1. Global Windows Privacy Settings
Click the Start button and select the gear icon (Settings).
Go to the Privacy section (in Windows 11 - Privacy & Security).
In the left menu, find Microphone.
Ensure the Allow apps to access your microphone setting is turned ON.
Scroll down and check that the Allow desktop apps to access your microphone toggle is also in the "On" position.
3.1. Google Chrome on Windows
If the system settings are fine but the microphone still isn't working - check the permissions inside Chrome itself.
Step 2. Managing access via the address bar
While on the website, click the "lock" or "settings" icon to the left of the website address.
If the Microphone item is visible in the list, toggle it to Allow.
If the item isn't there - click Site settings. A new tab will open where, under the "Permissions" section, you should find "Microphone" and select "Allow" from the dropdown list.
Return to the service page and click the Reload button that appears.
3.2. Microsoft Edge on Windows
Edge uses a similar permission system that can be accessed in just a couple of clicks.
Step 2. Configuring access rights for the website
Click the lock icon in the address bar.
Select Permissions for this site.
In the list that opens, find Microphone and set it to Allow.
Close the settings tab and refresh the website page.
4. Android Smartphones and Tablets (Chrome)
On Android, solving the problem always consists of two stages: system permission for the app and configuring permissions inside the browser itself.
Step 1. Checking app permissions in the system
Open your phone's Settings and go to the Apps section (or "Manage Apps").
Find Chrome in the list and tap on it.
Select Permissions (or "App Permissions").
Tap on Microphone and select Allow only while using the app.
Step 2. Configuring access inside Chrome
Open the website in Chrome, tap the "lock" or settings icon to the left of the address.
Tap Site settings.
If the microphone is blocked, tap on it and select Allow.
If this didn't help, tap the Reset all permissions button in this same menu, then refresh the page and tap "Allow" when the website requests it.