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FAQ: Platform Access

Updated today

How to access the platform?

Open the link https://dashboard.evolveplatform.ai/ → enter your email → receive and enter the 6-digit code from the email → you are logged in.

How to download the app?

In the web version of the platform, open the left navigation menu and select a section Download the app -> Scan the QR code to proceed to installation.

Direct links are also available:

Is it possible to take the course from a mobile device?

Yes, via mobile app or via the browser on your device

What features are available in the app?

  • The admin panel in the application is unavailable.
    You will not be able to create or edit courses, manage users, or create tracks and events. These features are available only in the web version through the browser.

  • In the mobile version you can:

    • take courses,

    • use the knowledge base,

    • track your progress.

If you're an administrator, use the web version to manage content and users. The mobile app is suitable for Users undergoing training.

How do I update my personal information in my profile?

In the left menu, go to “Profile Settings” → make changes and save.

How to change the interface language?

In the left menu at the very bottom (in the settings section), click on the flag icon → select the desired language from the list.

The interface will be immediately switched to the selected language - no need to reload the page.

What should I do if I don't receive the login code?

Please check your Spam and Promotions folders.

If you don't receive the email, please try again in 5 minutes.

If the problem persists, please reach out to your colleagues or send an email to [email protected]

What to do if you don't receive emails from the platform

This may concern all notifications — login confirmation codes, course assignment emails, training readiness notifications, and other system messages.

  1. Check the Spam And Promotions folders — email can get there.

  2. If there is no letter, please try again in 5 minutes.

If the problem persists, it may be a corporate email server or rules block external emails (especially relevant for large companies).

What to do in this case:

- Write to your colleague and report that emails from the platform are not arriving.

– Send an email to [email protected]

It is very important to solve this problem before the launch of training so that Users can receive all notifications and login codes.

Where should I go if I have problems with the platform?

Write to support email [email protected], use the support chat icon at the right bottom corner or contact your manager.

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