The Knowledge Base is your company's library of learning materials — courses, documents, guides, and references. As a user, you access it through an AI-powered search assistant that finds and summarizes information from everything your company has made available to you.
Opening the Knowledge Base
Click Knowledge base in the left sidebar.
You'll see a search page with the heading Search content from all available sources and a text field asking What are you looking for today?
Searching for information
Type your question or keyword into the search field and press Enter. You can also use the voice input button to speak your query instead of typing.
The assistant searches through all courses and documents available to you and returns a concise answer based on the relevant content.
You also can click on “Show source” button under the answer to see where this content can be found (if allowed by your platform administrator)
What the Knowledge Base can find
The search covers all materials your company has shared with you, which may include:
Course content — lessons, chapters, and quizzes from your assigned or available courses
Company documents — internal guides, policies, handbooks, and reference files uploaded by your administrator
ℹ️ The Knowledge Base only shows materials you have been given access to. If you can't find something you're looking for, your administrator may be able to help.